Family Council

Family Council

The Family Council

We are always looking for family members to join this council. If you have any interest please contact Anita Best Life Enrichment Manager.

Our Family Council was officially launched in the Spring of 2004.

The Family Council at Watford Quality Care Centre is a self-led, self-determining organization, composed of family and friends of the residents that reside here.

A staff advisor from the facility is appointed to support and facilitate the Council.

The Family Council provides mutual support, empowerment and advocacy to the family and the residents of Watford Quality Care Centre. Family Council supports and organizes educational workshops for family members, staff and residents.

Benefits of Family Council:

  • On-going mutual support from shared experiences

  • Education and information related to the long-term care system

  • A means to express concern and solve problems

  • Family input into decisions and changes

  • Support residents who do not have concerned families or friends

  • Two-way communication between the home and families

  • Promotes open and effective communication

Goals of Family Council:

  1. To ensure that the residents receive the care they need while maintaining their comfort

  2. To address the issues, concerns and grievances of the residents and their families and to move these concerns on to the appropriate management level

  3. To support families and friends of residents regarding their rights and needs

  4. To work with families and friends, staff and management to provide the best caring environment possible

  5. To provide forums to educate families, friends, staff, and management for the needs and concerns of the residents

Please see the Family Council bulletin board in the front lobby for regular updates and information.

Learn more about Watford Quality Care Centre, today.