Frequently Asked Questions

There is an RN on duty 24 hours a day, 7 days a week. RPNs also work various shifts assisting with medication and treatments. The approximate ratio of PSWs to residents is 1 to 10. Staffing ratios are higher at peak periods throughout the day, and lower in quieter periods such as mid-afternoon.

Residents may retain their own physician as long as that physician is willing to sign an agreement with us which outlines our medical staff by-laws, and to apply for privileges at Watford Quality Care Centre. If a resident’s physician is not able to continue medical care for the resident at Watford Quality Care Centre, one of the home’s physicians will accept responsibility for the care of the resident.

Watford Quality Care Centre opened as a nursing home in 1976 . Watford Quality Care Centre is owned by QCC Corp.

Our home has state-of-the-art equipment including a variety of weighing methods, lifting devices, hydro sonic tubs, monitoring devices, assistive devices such as special eating utensils, wheelchairs, walkers, etc. Residents with special needs are assessed for additional equipment that will encourage independence and make day-to-day living easier. Motorized wheelchairs are assessed on an individual basis and are allowed once the resident is deemed capable of operating one.

Menus are on a 3-week rotation and change seasonally. Alternate entrées are always available at noon and supper meals, and residents always have a choice of entrée, vegetable and dessert. Special diets are easily accommodated and monitored by our Dietary Services Supervisor. Nourishment is offered between meals, three times daily and supplements are provided when the need is identified by the Dietitian.

Watford Quality Care Centre promotes a smoke-free environment in support of Lambton County’s smoking by-laws. Any resident who chooses to smoke will participate in regular assessments to determine their safety and will be asked to sign an agreement related to our smoking policies. Smoking is only permitted in outside designated areas, and the resident must be deemed to be a safe smoker as staff does not assist with smoking. If the resident is unable to access the smoking area safely a family member must accompany them for all smoking activity.

Alcoholic beverages are permitted under specific conditions.